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About us

Virtuaal.com guarantees reliable service

21 years of experience – Your reliable Estonian web hosting partner

We are a web hosting company based on 100% Estonian capital , which started its operations in 2004. Our services are used daily by thousands of satisfied customers from Estonia and beyond, but our main focus has always been on the local market and the needs of Estonian customers. Over two decades of experience are a testament to our dedication and determination to offer you the kind of service and support that you deserve and value. We have created environments that are intuitive, convenient and easy to use , ensuring you reliable and stable web hosting.

We offer a wide range of high-quality services – our main activity is hosting websites, email addresses and various web applications on secure and fast virtual servers and registering domains. We are an officially recognized and accredited registrar of .ee, .eu and .fi domain registries and an official partner of the world’s most widely used server management software cPanel . In addition, we play a small but important role in the functioning of the global Internet through our membership in RIPE NCC .

Our heart is to offer you the best possible customer support. We usually respond to your inquiries within minutes – even late at night and on holidays. Long waiting times for a response from customer support are unacceptable to us and you will never experience this at Virtuaal.com – guaranteed! We know that when you have a question, you want a quick, specific and professional answer. We always deal with each of your inquiries with full dedication and a personal approach.

High-quality solutions – because you deserve the best

It may seem like a simple idea, but many fail to consistently execute it. Unlike many of our competitors, we don’t try to win you over with just the “cheapest” price or unrealistic “unlimited” volumes. Our focus has always been on the best value for money – we offer you top-notch service at a reasonable and transparent price.

  • The hardware and software we use are based on the world’s top solutions (Supermicro, Gigabyte, Juniper, LiteSpeed, CloudLinux, Imunify360), which ensure smooth operation and maximum speed for your websites.
  • We host our infrastructure in a first-class Category A Tallinn data center (CITIC Telecom CPC) , which meets the highest security and availability requirements.
  • As a virtual server management interface, we offer a secure, powerful, and easy-to-use solution based on the world’s most recognized cPanel software.

Excellent performance! – Your website is always available

We are proud that our server park operates stably and is never overloaded. We use multi-layered security solutions to prevent and repel all kinds of attacks and hacking attempts at the very beginning. You can be sure that the website hosted with us is constantly operational and available to your visitors. We regularly perform automatic backups of all customer data to separate servers, and this data can always be restored to you conveniently via cPanel. UPS battery power systems and powerful power generators protect us against power outages.

The excellent performance of our services is also illustrated by the exceptionally high level of availability ( uptime ), which has been an average of 99.9% over time . This is not just a promise – our uptime statistics are publicly visible to everyone at monitooring.virtuaal.com .

Honest attitude! – Transparency and trust for your benefit

We have no hidden fees or one-size-fits-all contracts – you only pay for the services you order. We believe that honesty and openness are the foundation of a long-term, reliable customer relationship. We want your experience with us to be positive at all times. We offer you the best possible service day after day, week after week, year after year. We are so confident in our quality that we also offer a 30-day money-back satisfaction guarantee.

Successful Estonian Company – Your stable and recognized partner

Our commitment and financial stability have also been recognized by the international credit information company Creditinfo Eesti AS, repeatedly awarding us an A-class credit rating (“Very good”) . This high rating demonstrates the quality and reliability that only a small percentage of Estonian companies possess. We have also been recognized by Äripäev Infopank .

Why choose Virtuaal.com? – your Best Web Hosting Choice in Estonia

  • Reliability and experience: More than 2000 companies and organizations trust us. Since 2004, we have specialized in only one thing – providing high-quality web hosting. We are a sustainable and stable company based on 100% Estonian capital.
  • Honest and transparent attitude: Our server availability statistics are public. We always inform you about planned maintenance work in a timely manner. Prices are final, without hidden extra charges.
  • Best value for money: You save money without sacrificing quality. We offer top-notch service at a real price. Our shared hosting packages start at just over three euros per month. WordPress Toolkit, SiteJet and pre-installed scripts allow you to create a website for free. In terms of functionality, we are often one step ahead of our competitors.
  • Risk-free satisfaction guarantee: Try our services for 30 days. If you are not satisfied, you will get your money back.
  • Expert and lightning-fast customer support: If you have technical problems or need a consultation, you will usually receive specific answers from us within minutes.
  • Fast and stable performance: Our servers are located in one of the best data centers in Estonia, in Tallinn, ensuring direct fiber optic connections and low latency. We use only top-class hardware (Supermicro, Gigabyte) and software (LiteSpeed, cPanel, CloudLinux). Data is backed up in a multi-tiered and geographically distributed manner.
  • Proven confidence – 99.9% uptime : Your website is always available. This is a proven fact that you can see for yourself on our public monitoring page.
  • Practical and powerful administration interface (cPanel): Manage email, domains, files, databases, backups and much more easily and conveniently. Install applications with one click and track detailed statistics.
  • Effective virus and spam protection: Most threats are automatically detected and blocked, saving you time and nerves. Your website is also protected from dangerous scripts. We support CloudLinux security solutions.
  • Customers recommend us: We are proud that a large portion of our new customers join based on recommendations from existing users. Feedback is invaluable to us!

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